The legal agreement governing your use of SnapFacility
Please read these Terms of Service ("Terms") carefully before using the SnapFacility website or platform operated by Vistaar Enterprise Solutions ("Company", "we", "us", or "our"). By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the service.
By creating an account, requesting a demo, or otherwise using any part of the Service, you confirm that:
You may use the Service only for lawful purposes and in accordance with these Terms. The Service is designed for use by healthcare facilities and professionals for facility management, asset tracking, maintenance, and compliance purposes.
You agree not to:
When you create an account or are granted access to the platform:
Access to the full SnapFacility platform is provided on a subscription basis. Specific pricing, payment terms, billing cycles, and renewal conditions are set out in the commercial agreement or proposal provided to your organisation. In general:
The Service and all content, features, and functionality — including but not limited to software, text, graphics, logos, and design — are owned by Vistaar Enterprise Solutions and are protected by Indian and international copyright, trademark, and other intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in the Service other than the limited licence to use it as described herein. You may not use our branding, trademarks, or logos without our prior written consent.
You retain all rights to the data and content you upload or generate through the Service ("Your Data"). By using the Service, you grant us a limited, non-exclusive licence to store, process, and display Your Data solely to provide the Service to you.
Both parties agree to keep confidential any proprietary or non-public information disclosed in connection with the Service. This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, Vistaar Enterprise Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business interruption — arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount paid by you to us in the 12 months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Vistaar Enterprise Solutions and its directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms. Upon termination:
You may cancel your subscription at any time by contacting us. Cancellation takes effect at the end of the current billing period.
We reserve the right to modify these Terms at any time. We will notify registered users of material changes by email or through a notice on the platform. The updated date at the top of this page reflects when the Terms were last revised. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
These Terms are governed by the laws of India. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.
If you have any questions about these Terms of Service, please contact us:
Vistaar Enterprise Solutions (SnapFacility)
Emaar The Palam Square, Sector 66, Gurgaon, Haryana – 122102, India
info@snapfacility.com
+91 90761 22622